GeoSpatios, Inc. Support

Support

Last updated: July 2026

Need help with your Ascent account, subscription, or the app? We’re here to help.

Contact us

Email support@geospatios.com and we’ll get back to you, typically within one business day. Please include your account email and a description of the issue.

Billing & subscriptions

Manage your plan, update your payment method, download invoices, or cancel anytime from the Billing page. Ascent EFB Pro is $89.99/year, currently $59.99 for the first year, and renews annually at $89.99 unless you cancel. Cancelling stops future charges while access continues until the end of your paid period.

Devices

Your plan includes a set number of devices. If you’ve reached your limit, revoke a device from the Devices page to free a slot.

Access codes

Have a student or partner code? Redeem it on the Subscription page.

Account & privacy

Manage your profile and security on the Account page. See our Privacy Policy and Terms of Service. For account deletion, email support@geospatios.com.